Continuing and Professional Education Portal

The Manager Coaching Series delivers a results-driven blueprint for leadership success. Across four half-day workshops, managers learn how to build trust and accountability, lead performance and change with confidence, attract and retain top talent, and communicate with clarity and influence. Designed for immediate workplace impact, the series equips leaders with practical tools to strengthen performance, […]

Get ready to roll out the red carpet! Cougar Tracks proudly presents the Visit Tri-Cities Service Excellence Workshop – a powerful training designed to help local hospitality and tourism professionals deliver world-class service as the Tri-Cities welcomes athletes and visitors from across the globe for the Cuisine Solutions IRONMAN 70.3 Washington Tri-Cities. Registration: FREE, bring […]

This course is designed to equip employees, from every industry, with the skills and knowledge necessary to provide exceptional service to all with whom they interact. These modules cover a range of topics and techniques that will enable employees to deliver a high level of satisfaction and build strong relationships that impact the culture and […]