Course

WSU’s continuing and professional development courses are built as educational experiences, commonly with weekly lessons.

Some courses will have assessments while others focus more on exploration and discussion.

Cultivating Service Excellence

This course is designed to equip employees, from every industry, with the skills and knowledge necessary to provide exceptional service to all with whom they interact. These modules cover a range of topics and techniques that will enable employees to deliver a high level of satisfaction and build strong relationships that impact the culture and […]

Excellence in Online Teaching

The Excellence in Online Teaching course offers participants both the practical expertise of WSU’s Instructional Designers and the research-proven best practices of online course design. It is self-paced with a series of online modules, designed for instructors with limited online teaching experience.

Categories: All Programs, Teaching

Financial Well-being of the Organization

This course is designed to provide foundational knowledge on the importance of finance within an organization, including how business decisions impact organizational goals. Individuals looking to develop and apply foundational core business skills with a holistic understanding of the organization should take this training – especially for mid-level employees/managers across industries and decision-making professionals. Module […]

Categories: All Programs, Leadership

Fundamentals of Business

In this training you will develop a basic understanding of business concepts, including the importance of meeting customer and key stakeholders’ needs. We look inside to identify how businesses work: how they are structured, what functions they perform, the constraints they operate under, and what ultimately enables them to survive and grow. The business concepts […]

Categories: All Programs, Leadership