Leadership

Leadership requires overarching vision and on-the-ground work ethic. Our leadership programs will increase your knowledge about leadership while giving you concrete tools to apply to your every day experiences.

Learn more at the links in each program description.

Cultivating Service Excellence

This course is designed to equip employees, from every industry, with the skills and knowledge necessary to provide exceptional service to all with whom they interact. These modules cover a range of topics and techniques that will enable employees to deliver a high level of satisfaction and build strong relationships that impact the culture and […]

Location WSU Tri-Cities

Financial Well-being of the Organization

This course is designed to provide foundational knowledge on the importance of finance within an organization, including how business decisions impact organizational goals. Individuals looking to develop and apply foundational core business skills with a holistic understanding of the organization should take this training – especially for mid-level employees/managers across industries and decision-making professionals. Module […]

Categories: All Programs, Leadership
Location WSU Tri-Cities

Fundamentals of Business

In this training you will develop a basic understanding of business concepts, including the importance of meeting customer and key stakeholders’ needs. We look inside to identify how businesses work: how they are structured, what functions they perform, the constraints they operate under, and what ultimately enables them to survive and grow. The business concepts […]

Categories: All Programs, Leadership
Location WSU Tri-Cities

Indigenous Healing Perspectives Certificate

Help transform healthcare delivery in Indigenous communities. The Indigenous Healing Perspectives Certificate is an online educational program taught by regional Indigenous health leaders and educators. The curriculum is geared towards enhancing current and future healthcare professionals’ knowledge and proficiency practices when working in healthcare or other settings that serve Indigenous communities. This non-credit-bearing certificate is […]

Tidal Leadership

The Tidal Leadership program is offered by Washington State University through its award-winning Global Campus. Consisting of a 16-week, online, non-credit course, the program culminates in a customized leadership certification. The program is on temporary hold.

Categories: All Programs, Leadership