WSU Tri-Cities

The Enology Certificate is tailored for those interested in careers in the grape and wine industry. This program is taught by Washington State University faculty as well as leaders in the Washington wine and grape industries.

In this training you will develop a basic understanding of business concepts, including the importance of meeting customer and key stakeholders’ needs. We look inside to identify how businesses work: how they are structured, what functions they perform, the constraints they operate under, and what ultimately enables them to survive and grow. The business concepts […]

Get ready to roll out the red carpet! Cougar Tracks proudly presents the Visit Tri-Cities Service Excellence Workshop – a powerful training designed to help local hospitality and tourism professionals deliver world-class service as the Tri-Cities welcomes athletes and visitors from across the globe for the Cuisine Solutions IRONMAN 70.3 Washington Tri-Cities. Registration: FREE, bring […]

The Manager Coaching Series delivers a results-driven blueprint for leadership success. Across four half-day workshops, managers learn how to build trust and accountability, lead performance and change with confidence, attract and retain top talent, and communicate with clarity and influence. Designed for immediate workplace impact, the series equips leaders with practical tools to strengthen performance, […]

The Viticulture Certificate is tailored for those interested in careers in the grape and wine industry. This program is taught by Washington State University faculty as well as leaders in the Washington wine and grape industries.

This series of modules is designed to take tasting room servers/bartenders on a journey through the world of wine, so they are more confident selling wine as well as making suggestions to guests. The program includes proper serving techniques and guest service skills. Module 1 | Exploring wine This module will serve as a general […]