The WSU Tri-Cities Campus serves the local community with programs that enhance the economic growth areas of agriculture, wine, healthcare, and engineering, investing in the local community with continuing education and enrichment opportunities from webinars and workshops to full certificate programs.
This course is designed to equip employees, from every industry, with the skills and knowledge necessary to provide exceptional service to all with whom they interact. These modules cover a range of topics and techniques that will enable employees to deliver a high level of satisfaction and build strong relationships that impact the culture and […]
The Enology Certificate is tailored for those interested in careers in the grape and wine industry. This program is taught by Washington State University faculty as well as leaders in the Washington wine and grape industries.
This course is designed to provide foundational knowledge on the importance of finance within an organization, including how business decisions impact organizational goals. Individuals looking to develop and apply foundational core business skills with a holistic understanding of the organization should take this training – especially for mid-level employees/managers across industries and decision-making professionals. Module […]
In this training you will develop a basic understanding of business concepts, including the importance of meeting customer and key stakeholders’ needs. We look inside to identify how businesses work: how they are structured, what functions they perform, the constraints they operate under, and what ultimately enables them to survive and grow. The business concepts […]
The Viticulture Certificate is tailored for those interested in careers in the grape and wine industry. This program is taught by Washington State University faculty as well as leaders in the Washington wine and grape industries.
This one-year certificate program in Wine Business Management will benefit those who are seriously interested in working in the wine industry and want to expand their knowledge to enhance their current position.
This series of modules is designed to take tasting room servers/bartenders on a journey through the world of wine, so they are more confident selling wine as well as making suggestions to guests. The program includes proper serving techniques and guest service skills. Module 1 | Exploring wine This module will serve as a general […]