Hospitality Business Management

Learning from faculty members with vast industry experience, you’ll master the fundamentals of a variety of hospitality areas—whether they’re located in the U.S. or around the world.

Top industry leaders help craft the learning experience to build the skills you need to advance a successful career.

Cultivating Service Excellence

This course is designed to equip employees, from every industry, with the skills and knowledge necessary to provide exceptional service to all with whom they interact. These modules cover a range of topics and techniques that will enable employees to deliver a high level of satisfaction and build strong relationships that impact the culture and […]

Location WSU Tri-Cities

Senior Living Management Certificate

This online, on-demand certificate program in Senior Living Management will benefit those who want to gain a better understanding of the senior living industry, assess how their existing knowledge, skills, and abilities transfer to the senior living business, and enhance their opportunity to advance to the next level within their current organization.

Location WSU Pullman

Wine Tasting Room Training

This series of modules is designed to take tasting room servers/bartenders on a journey through the world of wine, so they are more confident selling wine as well as making suggestions to guests. The program includes proper serving techniques and guest service skills. Module 1 | Exploring wine This module will serve as a general […]

Location WSU Tri-Cities